Refunds policy

Our service fee covers time spent managing your booking. Before we start, you can request a partial refund of our fee. Once a DVSA booking is made, our service fee is non‑refundable except where required by law.

If an appointment has already been created, the £23 DVSA fee may be recoverable only if the appointment is cancelled or moved within DVSA rules. Admin fees may apply for changes you request after work has started.

To request a refund, email contact@bookmytheorytest.com. We aim to respond within 1 business day.