Pass Protection Guarantee
If you fail, you get 1 resit — included with eligible packages.
Conditions
- Attend the original test (no-shows are excluded)
- Resit within 6 months of your original test date
- One resit per purchased eligible package; non-transferable
How to claim
- Sign in to your account
- Select “Request resit”
- We’ll create a new draft booking and help you rebook
Exclusions
- Missing ID or arriving late
- Misconduct or violation of test rules
